DuPratt Ford Dixon Privacy Policy
Effective Date: January 1, 2016
Protecting the privacy of your personal information is important to us. We hope that these policies regarding your privacy (the āPrivacy Policyā or āPolicyā) demonstrate our commitment to making your experience on our Web site (the āSiteā) thoroughly enjoyable.
Individuals must be 13 years of age or older to use this Site and you warrant that you are 13 years of age or older. By using the Site, you consent to the privacy practices described in this Policy, as modified from time to time by us. Therefore, you should carefully review this Policy so you understand our privacy practices.
This Privacy Policy will inform you about:
- What information we collect from you;
- What ācookiesā are and how they are used;
- Information concerning links to third party Web sites;
- Information for younger visitors and their parents;
- How we use the information we collect;
- Disclosure of information;
- The security measures we put in place to protect the loss, misuse or alteration of the information we obtain;
- How you may view the information we collect and update and correct the information; and
- Revisions to this Privacy Policy
The following section describes our disclosure practices more fully:
Internal Use of PII. In general, we use PII internally to serve our users or customers, to enhance and extend our customer and user relationships so our users or customers may take maximum advantage of our products and services. For example, by understanding how you use our Site from your computer or mobile device, we are able to customize and personalize your experience. More specifically, we use PII to provide services or to anticipate and resolve problems with our Site, or to respond to customer support inquiries, and to create and inform you of new products or services from DuPratt Ford Dixon or others that may better meet your needs. You should review the following section to understand when DuPratt Ford Dixon discloses PII to affiliated and non-affiliated third parties.
Your PII may be used by us and our parent, subsidiaries, affiliates, joint venturers, successors, assigns, sponsors and/or partners (āAffiliated Third Partiesā) to provide you with additional services. We may also rent, sell, or share your PII with other people or non-affiliated third parties.
Internal Analysis. We may use PII and aggregate information for our own internal statistical, design, or operational purposes, such as to estimate our audience size, or measure aggregate traffic patterns as well as to understand demographic, customer interest, and other trends among our users. We may also use PII to customize various aspects of the Site to your preferences. We may outsource these tasks to third parties for external analysis.
External Analysis.
This Site uses AdobeĀ® Site Catalyst to help DuPratt Ford Dixon measure the use of the Site or tailor our online ads based on the likely interests of our users. You can opt out of the use of Adobe cookies for these purposes by clicking here: Opt Out.
Marketing Purposes: As referenced above, we may disclose your PII to both Affiliated Third Parties and non-affiliated third parties so they can inform you about their products or services. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails.
Our Affiliates: PII as well as aggregate information may be shared with our Affiliated Third Parties and stored on equipment and facilities that we share with such affiliates. We will keep all information collected from this Site logically separate from other information stored by such affiliates on such equipment.
Business Transfers: Information about our users and the Site is one of our most important business assets. Therefore, information about our users, including PII, will be disclosed as part of any merger or acquisition, creation of a separate business to provide the Site or fulfill products, sale or pledge of company assets as well as in the event of an insolvency, bankruptcy or receivership in which PII would be transferred as one of the business assets of the company.
Protection of DuPratt Ford Dixon and Others: We release PII when we believe it is appropriate to comply with the law (e.g., a lawful subpoena, warrant or court order); to enforce or apply our policies; to protect our rights or property, or to protect our users from fraudulent, abusive, or unlawful use of, our Site; or if we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of communications or justifies disclosure of records without delay. In addition, we reserve the right to disclose any PII or aggregate information if required to do so by law, including compliance with legal process served onDuPratt Ford Dixon, or if we believe that such action is necessary in order to (a) to protect or defend the legal rights or property of DuPratt Ford Dixon, the Site, or its users; or (b) in an emergency to protect the health and safety of the Siteās users or the general public.
Links to third party sites. The Site may contain hyperlinks to other Web sites, including sites we may not own or operate. We do not monitor or control the information collection or privacy practices of any third parties, and are not responsible for their practices or the content of their Web sites, including their use of any information (such as IP address, browser type, or operating system) collected when visitors āclick throughā links to their sites or view advertisements served by them. We encourage you to become familiar with their privacy practices, and to contact such third parties if you have any questions about their respective privacy policies.
Childrenās Privacy Policy. The Site is not intended for individuals under thirteen years of age. We do not permit use of the Site by anyone under the age of 13, and we do not knowingly, directly, or passively collect information from children under age 13. If you are under 13 years of age, you should stop using this Site.
Do Not Track. Our Site does not respond to browser-based, DO NOT TRACK requests.
Disclosure of handles and postings. The username you select or are provided with in order to participate in certain public areas (such as bulletin boards, chat rooms, and the like) of the Site (your āHandleā) is deemed non-personally identifiable information. Your Handle may be published on the Site and may be disclosed to others, including, without limitation, to the public at large, and to any third parties with whom we elect to share such information. In addition, if you include your name or any other PII in any material transmitted or posted on public areas of the Site, such information will be published on the Site and will be disclosed to other users of the Site and to other third parties who may have access to or otherwise see a display of such information. You hereby release, hold harmless and waive any claims against DuPratt Ford Dixon relating to such disclosure, sharing, or publication.
Security. Our data networks are protected by advanced firewall and password protection systems. We also maintain administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of PII in our custody and control. We also are committed to employing reasonable technology in order to protect the security of our Site. Our security practices and policies are periodically reviewed and enhanced as necessary, and only authorized individuals are granted access to the information provided by our visitors. There is no 100% guarantee of security on the Internet, however. In addition, e-mail that you send us is not necessarily secure against interception. You are ultimately responsible for the security of your user name and password. If you have to write it down, please keep your user name separate from your password.
Revisions to policy. Please note that, by using the Site, you signify your agreement to this Privacy Policy. If you do not agree to this Policy, please do not use the Site. We may change or amend this Privacy Policy at any time by posting the revised Policy. If we make any material changes to our Policy or how we handle your personal information, we will post an āupdateā notice to our site and change the date of the Policy. If we are going to use any PII in a manner that is materially different from that stated in our Policy at the time we collected such information, we will give you a reasonable opportunity to consent to the changes; your continued use of the Site subsequent to changes to this Privacy Policy will mean that you accept the changes; therefore, please bookmark this page and review it frequently. The āEffective Dateā at the top of this Agreement will assist you in determining whether you have reviewed the most current version.
However, if users have opted out of all communication with the Site, or deleted/deactivated their account, then they will not be contacted, nor will PII be used in this new manner. We will use information in accordance with the most current Privacy Policy.
DuPratt Ford Dixon Privacy Policy
Effective Date: January 1, 2020
Ron DuPratt Ford (āDEALERSHIP,ā āwe,ā āusā or āourā) respects the privacy of the information you have entrusted to us. This Privacy Policy (āPolicyā) applies to both the online and offline collection of personal information by DEALERSHIP. By using our website and services (collectively, the āServicesā), you acknowledge you have read and understand the terms and conditions of this Policy. If you do not agree to the terms and conditions of this Policy, please do not use our Services.
PLEASE NOTE THE ARBITRATION PROVISION SET FORTH BELOW, WHICH MAY, EXCEPT WHERE AND TO THE EXTENT PROHIBITED BY LAW, REQUIRE YOU TO ARBITRATE ANY CLAIMS YOU MAY HAVE AGAINST DEALERSHIP ON AN INDIVIDUAL BASIS. ARBITRATION ON AN INDIVIDUAL BASIS MEANS THAT YOU WILL NOT HAVE, AND YOU WAIVE, THE RIGHT FOR A JUDGE OR JURY TO DECIDE YOUR CLAIMS, AND THAT YOU MAY NOT PROCEED IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE CAPACITY.
INFORMATION COLLECTED
Below is a chart regarding the personal information we have collected about consumers during the last 12 months:
| Category of personal data | Source(s) | Purpose(s) for collection | Disclosure to third parties |
|
Identifiers, such as: Name, postal address, email address, IP address, identification numbers (e.g., social security number, driverās license number, state identification number, military identification number or passport number) |
ā Directly from consumers ā Indirectly from consumers (e.g., from observing consumersā actions on our Services) ā Third-party service providers, including advertising companies, analytics providers, and websites or companies that provide information regarding vehicles or provide listings of vehicles available for sale/lease, that forward identifiers provided by consumers |
ā To respond to consumersā requests and inquiries ā Communicate with consumers regarding our products or services ā Enter into and process transactions with consumers ā Send marketing communications ā Complete government forms ā Confirm consumersā identity and that they are at least 18 years old ā Confirm consumers are licensed to drive our vehicles or take delivery of a vehicle purchased or leased from us |
ā Disclosure for business purposes to internet service providers, analytics providers, payment processors and warranty, insurance or service contract administrators, if applicable to transaction ā Disclosure for marketing purposes to advertising companies ā Disclosure for safety and warranty purposes to vehicle manufacturer, if customer purchased/leased a new or certified vehicle or if their vehicle was serviced at our dealership ā Disclosure to state or federal agencies, when required by law ā Disclosure to vehicle manufacturer for marketing and analytical purposes, if customer purchased/leased a new or certified vehicle or if their vehicle was serviced at our dealership [Note ā if this bullet point is included, information sharing for this purpose amounts to a āsaleā of information, and requires the dealer to have a āDo Not Sell My Informationā button on its website ā see Section II.] |
|
Personal informationcategories listed in the California Customer Records statute(Cal. Civ. Code Ā§ 1798.80(e)), such as: Phone number; insurance information; bank account number, credit card number, debit card number, or other financial information, including information relating to consumersā vehicle financing or lease terms, along with vehicle information; and/or signature(s). |
ā Directly from consumers ā Third-party service providers, including advertising companies and analytics providers |
ā To respond to consumersā requests and inquiries ā Communicate with consumers regarding our products or services ā Enter into and process transactions with consumers ā Send marketing communications ā Complete government forms ā Confirm insurance coverage ā Confirm identity ā Obtain authorization to collect payments ā Collect payments ā Confirm acknowledgement of receipt of documents we provide to consumers |
ā Disclosure for business purposes to internet service providers, delivery services and payment processors ā State or federal agencies, when required by law ā Disclosure to vehicle manufacturer for marketing and analytical purposes, if customer purchased/leased a new or certified vehicle or if their vehicle was serviced at our dealership [Note ā if this bullet point is included, information sharing for this purpose amounts to a āsaleā of information, and requires the dealer to have a āDo Not Sell My Informationā button on its website ā see Section II.] |
|
Protected classification characteristics under California or federal law, such as: A photocopy/scan of government issued identification reveals personal information. For example: ā Driverās license/state identification card – includes image, date of birth, physical description and gender ā Permanent resident card – includes image, date and place of birth; ā Social security card – includes social security number ā Passport – includes image, date and place of birth and nationality ā Military ID – includes image and rank Completion of a Translated Contract Acknowledgement or signing of translated documents reveals a consumerās primary language |
ā Directly from consumers ā Governmentās Military Lending Act website |
ā To confirm identity ā Confirm consumers are licensed to drive our vehicles or take delivery of a vehicle purchased or leased from us ā Confirm eligibility for a manufacturer or lender rebate and to apply for and process any such rebate ā Determine coverage under the Military Lending Act in connection with a financed vehicle transaction ā Provide consumers with copies of certain documents written in the language in which their finance or lease transaction was primarily negotiated, as required by law ā Complete government forms |
ā Disclosure to manufacturer or lender for processing applicable rebate ā Disclosure to state or federal agencies, when required by law |
|
Commercial information, such as: Vehicle information, ownership information, and current lease or finance terms |
ā Directly from consumers ā Third parties, such as vehicle manufacturer and/or advertising companies |
ā Enter into and process transactions with consumers ā Appraise consumersā vehicles ā Send informational and marketing communications ā Retain records of transactions as required by law ā Fulfill the terms of a written warranty or product recall ā Process warranty, insurance or service contract claims ā Share information with state agencies as required by law |
ā Disclosure for business purposes to payment processors, delivery services and warranty, insurance or service contract administrators, if applicable to transaction ā Disclosure for safety and warranty purposes to vehicle manufacturer, if customer purchased/leased a new or certified vehicle or if their vehicle was serviced at our dealership ā Disclosure to state or federal agencies, when required by law |
|
Biometric information Consumers who finance/lease vehicles may be asked to complete a āThumbprint formā |
ā Directly from consumers | ā To confirm identity | N/A |
|
Internet or other similar network activity information, such as: IP address, browsing history, and search history |
ā Indirectly from consumers (e.g., from observing consumersā actions on our Services) |
ā To communicate with consumers regarding our products and services ā Improve user experiences by making our website easier to use and navigate, and more personalized based on the profile we create about consumers |
ā Disclosure for business purposes to internet service providers |
|
Geolocation information, such as: IP address and vehicle location (using GPS, as permitted by law) |
ā Indirectly from consumers (e.g., from observing consumersā actions on our Services) ā From vehicles equipped with GPS tracking (as permitted by law) |
ā To respond to consumersā requests and inquiries ā Enter into and process consumersā transactions with you ā Send marketing communications ā Track vehicles as permitted by law |
ā Disclosure for business purposes to internet service providers |
|
Sensory data, such as Audio information from voicemail messages and/or recorded phone calls (with consumersā consent) |
ā Directly from consumers | ā To communicate with you; some phone calls are recorded (with your consent) for training our staff and for quality assurance purposes | N/A |
|
Professional or employment-related information, such as: Information regarding current occupation |
ā Directly from consumers |
ā To confirm eligibility for a manufacturer or lender rebate and to apply for and process any such rebate ā To confirm eligibility for employee discount pricing ā Complete government forms, as required |
ā Disclosure to manufacturer or lender for processing applicable rebate ā Disclosure to state or federal agencies, when required by law |
|
Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)), such as: Information regarding whether a consumer is or will soon be a college graduate |
ā Directly from consumers | ā To confirm eligibility for a manufacturer or lender rebate and to apply for and process any such rebate | ā Disclosure to manufacturer or lender for processing applicable rebate |
|
Inferences drawn from personal information to create a profile, such as: Information regarding consumersā vehicle preferences and needs |
ā Indirectly from consumers (e.g., from observing consumersā actions on our Services) ā Third-party service providers, including advertising companies and analytics providers |
ā To market our products and services to consumers | N/A |
COOKIES
We, and third parties we allow, use cookies and other similar technologies. Cookies are small text files placed on your device that uniquely identify your device and which a website can transfer to a consumerās hard drive to keep records of his or her visit to a website. We, or third parties, may use session cookies or persistent cookies. Session cookies only last for the specific duration of your visit and are deleted when you close your browser. Persistent cookies remain on your deviceās hard drive until you delete them or they expire. Different cookies are used to perform different functions, which are explained below:
- Essential. Some cookies are essential in order to enable you to move around our website and use its features, such as accessing secure areas of our website. Without these cookies, we cannot enable appropriate content based on the type of device you are using.
- Analytics. We use Google Analytics to measure how you interact with our website and to improve your user experience. To learn more about Google Analytics privacy practices and opt-out mechanisms, please visit the Google Analytics Security and Privacy Principles page at https://support.google.com/analytics/answer/6004245?hl=en.
Google also provides a complete privacy policy and instructions on opting-out of Google Analytics at https://tools.google.com/dlpage/gaoptout.
- Targeted Advertising. We use cookies to compile information on our users interaction with our website. We use this information to serve ads to you off of our website.
There are several ways to manage cookies. You can control the use of cookies at the browser level, by instructing your browser to accept cookies, disable cookies or notify you when receiving a new cookie. Please note that if you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited. The Network Advertising Initiative also offers a means to opt-out of a number of advertising cookies. Please visit www.networkadvertising.org to learn more. Note that opting-out does not mean you will no longer receive online advertising. It does mean that the company or companies from which you opted-out will no longer deliver ads tailored to your preferences and usage patterns.
COLLECTION AND USE OF INFORMATION FROM CHILDREN
Our Services are not intended for children. We do not knowingly collect personal information from children, and none of our Services are designed to attract children. In the event that we learn that a person under the age of 13 has provided personal information to us, we will delete such personal information as soon as possible.
OPT-OUT
We provide you the opportunity to opt-out of marketing communications by clicking the āunsubscribeā link in email communications or by contacting us using the contact information provided below. We will process your request as soon as possible in accordance with applicable law, but please be aware that in some circumstances you may receive a few more messages until the unsubscribe is processed.
Additionally, we may send you information regarding our Services, such as information about changes to our policies and other notices and disclosures required by law. Generally, users cannot opt-out of these communications, but they will be primarily informational in nature, rather than promotional.
THIRD-PARTY LINKS
Our website contains links to other sites. DEALERSHIP is not responsible for the privacy practices or content of such other sites. If you have any questions about how these other sites use your information, you should review their policies and contact them directly.
YOUR CALIFORNIA PRIVACY RIGHTS
California Civil Code Section 1798.83 permits visitors to the Services who are California residents to request certain information, once a year, regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send us an email using the contact information provided below and put āShine the Light Requestā in the subject line of your email.
From January 1, 2020, California consumers have the following rights:
- Right to know
You have the right to request information about the categories and specific pieces of personal information we have collected about you, as well as the categories of sources from which such information is collected, the purpose for collecting such information, and the categories of third parties with whom we share such information. Please see above.You have the right to request information about our sale or disclosure for business purposes of your personal information to third parties in the preceding 12 months. Please see above.
- Right to delete
You have the right to request the deletion of your personal information. Please note that notwithstanding your request, California law permits us to retain certain categories of personal information for numerous purposes, including to complete a transaction, to perform a contract between you and DEALERSHIP, and to comply with a legal obligation.
- Right to opt-out of sale
You have the right to opt out of the sale of your personal information to third parties. You can exercise this right through the āDo Not Sell My Personal Informationā link in the footer of our website, when such link becomes available on January 1, 2020.
[Note ā if your dealership does not sell personal information, instead of the above language, state: āWe do not and will not sell your personal information to third parties.ā]
- Right to non-discrimination
You have the right to not be discriminated against for exercising any of these rights.
We do not sell or knowingly collect the personal information of minors under 16 years of age.
If you would like to exercise one or more of the rights above, please contact us using the contact information provided below. You may designate an authorized agent to make a request on your behalf. Such authorized agent must be registered with the California Secretary of State. We may deny a request from an agent that does not submit proof that they have been authorized by you to act on your behalf.
We may need to confirm your verifiable consumer request before completing your request, and, for example, may ask for you to confirm data points we already have about you. We will only use personal information provided in a verifiable consumer request to verify the requestorās identity or authority to make the request.
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing.
NOTICE REGARDING PUBLIC POSTING AREAS
Please note that any information you include in a message you post to any public posting area is available to anyone with Internet access. If you do not want people to know your email address, for example, do not include it in any message you post publicly. PLEASE BE EXTREMELY CAREFUL WHEN DISCLOSING ANY INFORMATION IN PUBLIC POSTING AREAS. DEALERSHIP IS NOT RESPONSIBLE FOR THE USE BY OTHERS OF THE INFORMATION THAT YOU DISCLOSE IN PUBLIC POSTING AREAS.
SECURITY
We implement reasonable security measures to ensure the security of your personal information. Please understand, however, that no data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, DEALERSHIP cannot ensure or warrant the security of any information you transmit to us and you understand that any information that you transfer to us is done at your own risk. If we learn of a security systems breach we may attempt to notify you electronically so that you can take appropriate protective steps. By using the Services or providing personal information to us, you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of the Services. We may post a notice via our website if a security breach occurs. We may also send an email to you at the email address you have provided to us in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.
INTERNATIONAL DATA TRANSFERS
DEALERSHIP is based in the U.S. If you choose to provide us with information, please understand that your personal information may be transferred to the U.S. and that we may transfer that information to our affiliates and subsidiaries or to other third parties, across borders, and from your country or jurisdiction to other countries or jurisdictions around the world. If you are visiting from the EU or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring your personal information to the U.S. and other jurisdictions which may not have the same data protection laws as the EU. We put in place appropriate operational, procedural and technical measures in order to ensure the protection of your personal information. You acknowledge you understand that by providing your personal information: (i) your personal information will be used for the uses identified above in accordance with this Policy; and (ii) your personal information may be transferred to the U.S. and other jurisdictions as indicated above, in accordance with applicable law.
ASSIGNMENT
In the event that all or part of our assets are sold or acquired by another party, or in the event of a merger, you grant us the right to assign the personal information collected via the Services.
DISPUTE RESOLUTION AND AGREEMENT TO ARBITRATE
Except where and to the extent prohibited by law, by using the Services, you and DEALERSHIP agree that, if there is any controversy, claim, action, or dispute arising out of or related to your use of the Services or the breach, enforcement, interpretation, or validity of this Policy or any part of it (āDisputeā), both parties shall first try in good faith to settle such Dispute by providing written notice to the other party describing the facts and circumstances of the Dispute and allowing the receiving party thirty (30) days in which to respond to or settle the Dispute. Notice shall be sent to:
- DEALERSHIP, at 1320 N. 1st Street, Dixon, CA 95688 or
- You, at the address we have on file for you.
Both you and DEALERSHIP agree that this dispute resolution procedure is a condition precedent that must be satisfied before initiating any litigation or filing any claim against the other party. IF ANY DISPUTE CANNOT BE RESOLVED BY THE ABOVE DISPUTE RESOLUTION PROCEDURE, YOU AGREE THAT THE SOLE AND EXCLUSIVE JURISDICTION FOR SUCH DISPUTE WILL BE DECIDED BY BINDING ARBITRATION ON AN INDIVIDUAL BASIS. ARBITRATION ON AN INDIVIDUAL BASIS MEANS THAT YOU WILL NOT HAVE, AND YOU WAIVE THE RIGHT FOR A JUDGE OR JURY TO DECIDE YOUR CLAIMS, AND THAT YOU MAY NOT PROCEED IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE CAPACITY. Other rights that you and we would otherwise have in court will not be available, or will be more limited in arbitration, including discovery and appeal rights.
The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute arising under or relating to the interpretation, applicability, enforceability, or formation of this Policy, including any claim that all or any part of this Policy is void or voidable.
OTHER ARBITRATION AGREEMENTS
In the event of a conflict between this agreement to arbitrate and any other arbitration agreement between you and the DEALERSHIP, such as an arbitration agreement contained in a retail installment sale contract, lease agreement, or repair estimate (Other Arbitration Agreement), the terms of the Other Arbitration Agreement shall govern and prevail in each instance.
CHOICE OF LAW
This Policy has been made in and shall be construed in accordance with the laws of the State of California, without giving effect to any conflict of law principles. Any disputes or claims not subject to the arbitration provision discussed above shall be resolved by a court located in the State of California and you agree and submit to the exercise of personal jurisdiction of such courts for the purpose of litigating any such claim or action.
HOW WE RESPOND TO DO-NOT-TRACK SIGNALS
We treat user-enabled privacy controls, such as a browser plugin or privacy setting, that communicates or signals the consumerās choice to opt-out of the sale of their personal information, as a valid request to opt-out.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to change this Policy from time to time. When we do, we will also revise the āEffective Dateā at the top of this Policy. If we make material changes to the Policy, we will notify you by placing a prominent notice on our website and/or by sending you an email at the email address we have on file for you. We encourage you to periodically review this Policy to keep up to date on how we are handling your personal information.
